Refund and Cancellation Policy
Welcome to the website of Absolute Global Travel Pvt Ltd ("AGT"). This Refund and Cancellation Policy outlines our guidelines and procedures regarding refunds and cancellations for the services provided through our website (absglobaltravel.com). By using our website and availing our services, you agree to comply with the following policy. Please read this policy carefully before making any bookings or transactions.
Booking and Payment
- All bookings made through our website are subject to availability and confirmation.
- Payment for the services must be made in accordance with the specified terms and conditions at the time of booking. Failure to make the payment may result in the cancellation of the booking.
Cancellations by Customers
- If you wish to cancel a booking, you must notify us in writing or through the appropriate communication channels as specified on our website.
- Cancellation charges may apply, depending on the specific terms and conditions of the service providers involved (e.g., airlines, hotels, tour operators). These charges may vary and will be communicated to you at the time of booking.
Refunds
- Refunds, if applicable, will be processed in accordance with the terms and conditions of the service providers involved.
- Refunds may be subject to cancellation charges, administration fees, or other deductions as imposed by the service providers or AGT.
- Processing times for refunds may vary depending on the service providers and payment methods used. We will make reasonable efforts to expedite the refund process.
Cancellations or Changes by Service Providers
- In the event that a service provider cancels or changes a booking, we will make every effort to notify you as soon as possible.
- AGT will assist you in finding suitable alternatives or arranging refunds, subject to the terms and conditions of the service providers involved.
Force Majeure
- AGT shall not be liable for any cancellations, delays, or changes to the services due to unforeseen circumstances or events beyond our control. These may include, but are not limited to, natural disasters, political unrest, strikes, or acts of terrorism.
Liability
- AGT acts as an intermediary between you and the service providers. We are not responsible for any acts, omissions, or negligence on the part of the service providers.
- AGT's liability is limited to the extent permitted by law and is restricted to the amount paid by you for the specific services booked through our website.
Changes to the Policy
- AGT reserves the right to update or modify this Refund and Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website.
If you have any questions or require further information regarding our Refund and Cancellation Policy, please contact us at contact@absglobaltravel.com. Thank you for choosing Absolute Global Travel Pvt Ltd.
